Shipping information



Shipping policies


Bumble Bee Designs is based in Australia. We ship on Monday, Wednesday and Friday. The cut off time for your package to ship on these days is 11am.

Due to Covid-19 it is quite expensive to ship international there are only a couple of overseas options available. If you would like a quote before purchasing, please contact me. 
- All felt supply orders are shipped within 1-2 business days. We always keep our felt colours well stocked. However, if we are out of stock of a colour a message will be put on the colour name, so you are aware before purchasing. If we are out of stock of a colour it will be restocked within 7-10 business days. 

- Shipping costs and times depend on what country you live in I post as soon as possible but then it is in the hands of the shipping carriers, and I have no control over it. Parcels are shipped through Australia Post, and we ship internationally. Please note that any parcels shipped to countries outside of Australia can take 4-5 weeks if there are delays with the shipping companies.
Please note if you have been overcharged for shipping, I will refund you the overcharge. I only charge you the exact cost that I pay at the post office so you will always be refunded. If you are concerned about the price of the shipping or would like a quote before you purchase, please contact me.

The shipping price is always as low as I can make it, and includes postage, handling and packaging. If you would like to upgrade your shipping to an insured parcel or a parcel with a tracking number, please contact me through the contact tab and we will work out the extra cost to you and the specifics.

- Any customs fees that may be applied to your parcel is to be paid by the buyer. I am responsible for ensuring that all required and correct paperwork is enclosed to your parcel.